AI-powered support inbox

You didn't start a company to answer tickets.

TidySupport handles the support queue so you can build your product. AI resolves the routine. Flat pricing, no surprises.

Free plan available·No credit card required·Set up in 5 minutes

Inbox

Emails and Chats in one inbox.

Email, live chat, and social messages merge into a single timeline. Your team sees every conversation in context — no more switching tabs, no more lost threads.

  • Email, chat, and social in one view
  • Full conversation history per contact
  • Team assignment with collision detection
TidySupport — Inbox
TidySupport
Inbox 12
Contacts
Analytics
AI Agent
All conversations
Sarah Chen
I need help with billing...
2 min ago
Marcus Rodriguez
How do I integrate the API?
15 min ago
Emma Wilson
Thank you, that fixed it!
1h ago
James Park
Is there a way to export data?
3h ago
Sarah Chen
sarah@acmecorp.com
Email
Hi, I was charged twice for my last invoice. Can you help?
AI Draft — ready to send
Hi Sarah! I found the duplicate charge on invoice #4521. I've already initiated a refund of $49.00. You'll see it within 3–5 business days.
AI Agent

AI that resolves.
Not deflects.

TidySupport AI reads the full conversation, pulls answers from your knowledge base, and drafts a reply your customers will actually appreciate. Send with one click, or edit first — you're always in control.

  • Drafts replies from your knowledge base
  • Auto-resolves routine questions instantly
  • Smart handoff when a human is needed
AI Agent
Hi, I was charged twice for my subscription this month. Order ID is #8847. Can you help?
Drafting reply...
Hi! I found the duplicate charge on order #8847 and have initiated a refund of $29.00 to your card ending in 4242. It will appear within 3–5 business days. Sorry for the inconvenience!
Send reply
Edit first
Live Chat

Be there before they leave.

A fast, beautiful widget on your site. See who's browsing in real time, start conversations proactively, and turn visitors into loyal customers.

  • Customizable to match your brand
  • Real-time visitor tracking
  • Email follow-up when they go offline
TidySupport
We typically reply in minutes
Hey! How can we help you today?
I'm having trouble connecting my email integration.
No problem! Let me walk you through the setup. Which email provider are you using?
Type a message...
Add to your site in 3 lines of code
<script src="tidysupport.com/widget.js"></script>
<script>
  TidySupport.init({ "your-workspace-id" })
</script>

Up and running in three steps

1

Connect your channels

Plug in email, add the chat widget, connect Slack. All messages flow into one inbox automatically.

2

AI handles the routine

The AI agent answers FAQs, checks billing, and resolves common issues — instantly, in any language.

3

You handle the rest

Complex issues get routed to your team with full context. No lost threads, no context switching.

Enterprise-ready security

SOC 2 Type II
GDPR Compliant
AES-256 Encryption
99.9% Uptime SLA
Don't take our word for it

Teams that switched never look back

72% faster first response

“We cut our average response time from 4 hours to under 90 seconds. The AI drafts are so accurate our agents just hit send.”

Sarah Chen
Head of Support, Acme Corp
3x more tickets resolved per agent

“Our team handles triple the volume without burning out. TidySupport's AI takes care of the repetitive stuff so we can focus on complex issues.”

Marcus Rodriguez
VP of CX, ScaleUp
4.9 CSAT after switching

“Customers actually compliment our support now. The unified inbox means we never lose context, and AI replies feel genuinely human.”

Emma Wilson
Founder, Thrive Studio
Set up in 5 minutes

“We migrated from Zendesk in an afternoon. No consultants, no 6-week onboarding. Just connected our email and started resolving.”

James Park
CTO, CloudBase
60% fewer escalations

“The AI agent resolves most billing and how-to questions before they even reach a human. Our escalation rate dropped overnight.”

Lisa Tran
Support Lead, Finova
72% faster first response

“We cut our average response time from 4 hours to under 90 seconds. The AI drafts are so accurate our agents just hit send.”

Sarah Chen
Head of Support, Acme Corp
3x more tickets resolved per agent

“Our team handles triple the volume without burning out. TidySupport's AI takes care of the repetitive stuff so we can focus on complex issues.”

Marcus Rodriguez
VP of CX, ScaleUp
4.9 CSAT after switching

“Customers actually compliment our support now. The unified inbox means we never lose context, and AI replies feel genuinely human.”

Emma Wilson
Founder, Thrive Studio
Set up in 5 minutes

“We migrated from Zendesk in an afternoon. No consultants, no 6-week onboarding. Just connected our email and started resolving.”

James Park
CTO, CloudBase
60% fewer escalations

“The AI agent resolves most billing and how-to questions before they even reach a human. Our escalation rate dropped overnight.”

Lisa Tran
Support Lead, Finova
70%
AI resolution rate
<2m
First response time
5 min
Setup time
99.9%
Uptime SLA
Everything included

30+ features. One flat price.

No per-seat pricing, no feature gates, no “contact sales” walls. Every plan includes the full platform.

Unified inbox
Email, chat, and social in one view
AI agent
Auto-resolves routine questions instantly
Knowledge base
AI-powered search with vector embeddings
Live chat widget
Customizable widget for your site
Email support
Per-workspace email with DKIM & DMARC
Slack Connect
Support channels with file sharing
Website crawler
Auto-import your docs into the KB
File uploads
PDF, Markdown, and text file import
Scheduled recrawl
Knowledge base stays up to date automatically
Reply templates
Saved replies with variable substitution
Draft auto-save
Never lose an in-progress reply
Team assignment
Route conversations with collision detection
Session replay
Watch exactly what the customer experienced
AI Insights
Auto-detect questions, sentiment, and trends
Feedback surveys
CSAT surveys via email and widget
Webhooks
Real-time events with delivery tracking
Zapier integration
Connect to 5,000+ apps with triggers and actions
9 languages
Localized widget with translated templates
AI summaries
Auto-generated conversation summaries
Workspace search
Find any conversation or contact instantly
Contact profiles
Full activity timeline per contact
Email open tracking
Know when customers read your replies
Smart escalation
AI hands off to humans with full context
Escalation alerts
Email your team when AI needs help
Signal automations
Auto-create Linear tickets and Cursor tasks
Daily digest
AI insights summary delivered to your inbox
Rich attachments
Images, GIFs, and files with lightbox preview
GIF picker
Send GIFs inline, powered by Klipy
Guided onboarding
Setup wizard gets you live in 5 minutes
Real-time typing
See when customers and agents are typing
Sentiment analysis
AI scores customer mood automatically
SOC 2 & GDPR
Enterprise-grade security and compliance
AI article suggestions
Generates KB articles from real conversations
Pricing

No per-conversion fees. Ever.

MonthlyBilled yearlySave 25%

Launch

$0/month

Free forever

  • Up to $2,000/mo referral revenue
  • Up to 10 partners
  • Basic analytics dashboard
  • Manual/CSV payouts

Starter

$29/month

For growing businesses

  • Up to $15,000/mo referral revenue
  • Up to 300 partners
  • Custom commission rates
  • Webhooks / Zapier
  • Custom branding colors
Most Popular

Growth

$59/month

Scale without limits

  • Up to $75,000/mo referral revenue
  • Unlimited partners
  • Hide Powered by branding
  • Custom domain for portal
  • Advanced fraud filters & API

Scale

$129/month

For high-volume teams

  • Up to $500,000/mo referral revenue
  • Advanced analytics & attribution
  • Multi-currency support
  • Role-based permissions & SSO
  • Full white label

Get your mornings back.

Set up in 5 minutes. No credit card. No per-seat pricing. See why teams are switching to TidySupport.

Start for free

Free plan · No credit card · Cancel anytime